Looking for Reservation Associate
*A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests.
*Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers.
*Describing different facilities and services depending on the needs of the callers and their interests.
*Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.
*Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.
*Lending patient ear for guest grievances and taking prompt actions for redress.
*Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities.
*Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty.
*A natural tendency to help people, a willingness to learn and improve, and diplomacy.
*Ability to communicate effectively in English language for both written and spoken purposes.
*Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers.
*Computer skills, organizational abilities and multitasking capabilities.
*Basic cognitive and analytical skills.
*General awareness is a desirable attribute.
EDUCATION: Any Graduate
SALARY: Rs. 1, 70,000 p.a. – Rs. 2, 30,000 p.a. Incentives*
JOB TIMINGS: 8:00 A.M. – 5:00 P.M.
10:00 A.M. – 7:00 P.M.
2:00 P.M. – 11:00 P.M.
11:00 P.M. – 8:00 A.M. ( As of now for Male members only)
*Candidates are preferred from West and South Delhi.
TRANSPORT FOR GIRLS: Cabs are provided to girls from their home for all the shifts.
TRANSPORT FOR BOYS: During day shift cabs are provided from Huda City Centre Metro Station and during night shift pick up and drop is provided to home.
Paid for Overtime.
INTERESTED CANDIDATES CALL XXXXX-XXXXX
LOCATION: Sector 49, Gurgaon