• near Pimri P F, 411018
  • in Pune

Front Office Executive

Sponsored by The Four Fountains Spa

  • Rs 10000 /month

GUEST RELATIONS EXECUTIVE

DEPARTMENT: Operations
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  • Posted Oct 13

Description
GUEST RELATIONS EXECUTIVE

DEPARTMENT: Operations

LOCATION: Pune (Aundh, Bhandarkar Road, Koregaon Park, Kothrud, PCMC, Wanowrie, Amanora Town Centre)

REPORTING TO: Spa Manager

WORK HOURS: 9 hours a day (Rotational Shifts – 6 am to 3 pm & 12 noon to 9 pm)

WORK DAYS: 6 days a week, Week off between Monday - Thursday

EXPERIENCE: 0 - 1 year, Freshers welcome

EDUCATION: Any graduate, Graduates in Travel & Tourism/Aviation/Hotel Management will be an added advantage

ROLE & RESPONSIBILITIES:

1. Follow Standard Operating Procedures laid down for the Front Desk
a) Engage with guests on a regular basis and build a relationship with them
b) Attend to phone calls and take appointments
c) Be conversant with all the therapies and provide information about the same to the guests
d) Selling of gift vouchers and memberships to the guests
e) Ensure that the cash bill is maintained in a secure manner and maintain accounts for the spa
f) Seek feedback from guests about their experience
g) Control costs by following laid-down procedures

2. Ensure high levels of guest satisfaction


a) Maintain high levels of hygiene and cleanliness with the help of the housekeeping staff
b) Deliver high quality & personalized service to the guests with the help of the therapists at the spa
c) Ensure adherence to all standard operating procedures
d) Handle any guest grievances and bring it to the Spa Manager’s notice immediately

3. Maintain the reception area in an effective manner

4. Maintain inventory of all materials in the spa and ensure there is no pilferage or wastage.

TRAINING: Training will be for 12 days at our training centre in Pune.

COMPENSATION: Salary components will be as follows:
a) Fixed Component - Rs.XXXXX-XXXXX per month (based on experience & quality of candidate)
b) Average Performance Pay: Rs. 4000 per month (subject to achievement of targets)
c) Professional Tax
Note: Deductions as per government regulations.

PERKS: Free spa therapies worth Rs.3000 per month.

PROBATION AND CONFIRMATION
• Selected candidate will be on probation for a period of 3 months from the date of joining.
• Post completion of 3 months, a confirmation test and interview will be conducted.
• If the candidate does not clear the confirmation test and interview the probation period may be extended at the company’s discretion.
• Employee will not be eligible to take paid leaves during probation.

LEAVES: 10 Sick Leaves (After Confirmation) 5 Casual Leaves (After Confirmation) 20 Annual Leaves (After completion of 15 months from date of joining)

TERMS OF EMPLOYMENT
• The selected candidate will be required to serve
  • near Aundh Camp, 411027
  • in Pune

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We are looking for the position of Receptionist and Front Office Executive for one of the leading real estate company based at Pune location.

Only Female candidates who are fluent in English, Hindi and Marathi need to apply

Minimum Graduate/Any graduate with Smart and basic compute...

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  • Posted

    16 hours ago

Description
We are looking for the position of Receptionist and Front Office Executive for one of the leading real estate company based at Pune location.

Only Female candidates who are fluent in English, Hindi and Marathi need to apply

Minimum Graduate/Any graduate with Smart and basic computer knowledge like MS office,Excel and Word etc.
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  • Required experience 1years

We are hiring Front Office Executives. Salary Rs 10000 per month. Qualification Required: Any graduate/ Under graduate. Should have excellent communication skills in English. Experience in relevant field is added advantage. Interested candidates can apply.

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  • Posted

    Nov 7

Description
We are hiring Front Office Executives. Salary Rs 10000 per month. Qualification Required: Any graduate/ Under graduate. Should have excellent communication skills in English. Experience in relevant field is added advantage. Interested candidates can apply.
Address
The Four Fountains Spa,
Ground Floor, Sanghavi Sadan,
Western Express Highway,
Jogeshwari (East),
Mumbai 400063
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  • Posted

    Nov 3

Description
We are reputed training academy in Pune looking for Receptionist Cum Counselor in Kothrud. Salary Rs.7000 bonus incentives.
Candidate must have very good communication skills, fluency in Marathi, Hindi and English and should be presentable.
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Joining: Immediate
Fresher’s with excellent communication skills can also apply.
Activities:
Handling student Inquiry and Calling and counseling prospective students and professionals.
Handle Telephone Inquiries, Walk-ins and info mails.
Coordinate with the trainers for Scheduling the Time table.
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Address
Near Karve Putla, Kothrud
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Description
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