Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers.
*Describing different facilities and services depending on the needs of the callers and their interests.
*Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival.
*Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements.
*Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty.:
*A natural tendency to help people, a willingness to learn and improve, and diplomacy.
*Ability to communicate effectively in English language for both written and spoken purposes.
*Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers.
*Computer skills, organizational abilities and multitasking capabilities.
*Basic cognitive and analytical skills.
*General awareness is a desirable attribute.
EDUCATION: Any Graduate
SALARY: Rs. 1, 70,000 p.a. – Rs. 2, 50,000 p.a.