• near Gachibowli, 500032
  • in Rangareddi

Customer Success Specialist

MartMobi Technologies Private Limited

  • Rs 15000/month

MartMobi is the World's most advanced Mobile eCommerce platform that serves merchants across 24 countries to help increase the mobile sales from fast growing mobile traffic, we pride ourselvas in creating Delightful and Impactful experiences for our merchants.

We are looking for a Custo...

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  • Posted

    6 hours ago

Description
MartMobi is the World's most advanced Mobile eCommerce platform that serves merchants across 24 countries to help increase the mobile sales from fast growing mobile traffic, we pride ourselvas in creating Delightful and Impactful experiences for our merchants.

We are looking for a Customer Success specialist with strong empathy for customer needs and is willing to work closely with internal product, marketing teams to ensure we deliver the most amazing expeirencees to merchants.

Responsibilities

Be single point of contact from Sign up to Go Live and ensure that they are comfort

Provide technical and business Support through many different channels: email, phone, live chat, forums and Twitter

Collaborate with internal teams to ensure that issues are effectively manage customer inquiries and escalate priority issues when necessary
Deliver recommendations and best practices to customers to ensure their are happy and successful
Requirements

Strong customer success skills – ability to carefully listen, respond accurately

Have 1-2 years of Technical Support experience (providing support via email, live chat, and/or phone)

Adaptability and ability to pick up new things

Strong written and oral communication skills is a must

Prior startup experience is a huge plus
  • near KPHB Colony, 500072
  • in Rangareddi

Dot Net And Sharepoint Developer

Fluence Technologies Pvt Ltd

  • Rs 30000/month

Job Function
Fluence Technologies seeks a .NET / SharePoint Developer to design,
develop and implement high-quality, dynamic, innovative and leading
edge solutions for our international client’s website.
Technical Skills and Qualifications
2 years' work experience in:<...

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  • 3 Applicants

  • Posted

    Jan 6

Description
Job Function
Fluence Technologies seeks a .NET / SharePoint Developer to design,
develop and implement high-quality, dynamic, innovative and leading
edge solutions for our international client’s website.
Technical Skills and Qualifications
2 years' work experience in:
o Responsive Web design and development using ASP.NET, HTML5,
CSS, jQuery, JSON, AJAX and JavaScript
o Development using C# .NET
o Microsoft SharePoint 2013 design, development and Administration
o Microsoft SQL Server 2012
o Experience using Visual Studio and SharePoint Designer
o Knowledge of out of the box web parts in SharePoint 2013 e.g.
Content by Query, Content by Search etc.
o Experience of implementing custom Visual web parts using C# .NET
and ASP.NET
o Experience of implementing SharePoint Workflows
o Knowledge of Search functionality in SharePoint 2013
o Knowledge of Authentication, Authorization and Security in
SharePoint 2013
o Knowledge of Multilingual features, Translation services and setting
up multilingual websites in SharePoint 2013
o Knowledge of working with RSS Feeds, Email Alerts, Simple URLs,
Image Renditions, Social Media Integration, Device Channels,
Navigation Features, Variations in SharePoint 2013o Knowledge of Managing Digital Assets in SharePoint 2013
o Experience with setting up Site collection, Site Templates, Content
Types, Lists and Libraries, Views, Metadata Term Store and Site
Hierarchy in SharePoint
o Experience with SharePoint 2013 Web Services and CAML
o Knowledge of Backup, Restore and Move SharePoint Sites
o Not mandatory but good to Have – Knowledge of BizTalk, MS
Dynamics CRM, InfoPath forms, Integrating SharePoint with 3rd
party Applications, MS Azure platform, SCRUM
Other Attributes
o Passionate about working in IT industry
o Ability to self-learn new things quickly and adapt in different
circumstances
o Effective communication, presentation and documentation skills
o Logical and Analytical Approach to Problem solving
o Can work with minimum supervision in a start-up environment
o Result and Goal Oriented, should take responsibilities with
commitment to deliver high quality solution as per project timelines
o Strong and Valuable Team player who likes to share knowledge and
learn from other team members
o Ability to work in a flexible manner using Agile work methodologies
o Creative and Innovative with Entrepreneurship skills
o Trustworthy and Reliable. Should adhere to work ethics
o Fun loving and should pursue hobbies outside the work
Education/Training
o B.Tech or MCA
o Microsoft certifications, a plus.

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