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Delivery Lead

Rs 15000/month
Required experience 1 years
As a Delivery Lead, you will be responsible for managing customer satisfaction through customer coordination, delivery and installation. This is a unique opportunity since Delivery Lead is the primary representative for Urban Ladder and takes care of most of the customer experience.
Role will include:
- Supervising and coordinating delivery and installation of ordered furniture at customer's place
- Handling all customer queries regarding delivery timing & location, product information, returns and exchanges
- Reporting customer feedback back to Management and Product Team
- Maintaining and Tracking all deliveries. Coordinating with Customer Service, Operations and other teams
- Executing various customer delight initiatives taken up by company from time to time
Urban Ladder is the leading online home decor store in India. With over 500 products & 25 categories such as sofas, beds, dining tables, storage shelves etc. Urban Ladder is backed by top tier venture capital firms. In February 2014, Urban Ladder bagged the ‘Best Digital Start-Up’ award at the fourth India Digital Awards organised by IAMAI
in Chennai near Angappanaicken Street, 600001
Posted Saturday Aug 23
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Rs 8500/month
Employer Rajan
Required experience 5 years

Reliable hygienic willing to learn hard work = can grow with the company.

Must be able to ride 2 wheeler. Valid license.

Reliable hygienic willing to learn hard work = can grow with the company.

Must be able to ride 2 wheeler. Valid license.

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in Chennai near Nandanam, 600035
Posted Jun 30   |   0 View   |   23 Applicants
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