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Customer Relations Associate

Rs 18000/month
Hiring for Uk Process :

Report To: Team Lead
Function: Operations
Responsibility: To render online voice based Sales & Support to CLIENT.

JOB ANALYSIS:
Primary Functions/Responsibilities:
Render customer support to CLIENT customers through voice interactions
Handle queries to ensure customer satisfaction
Adhere to client defined quality norms
Stay updated with latest information on various

CLIENT processes
Adhere to productivity and service levels norms
Adhere to all COPC requirements
Adhere to guidelines for code of conduct
Adhere to Information Security Policies

Skills & Knowledge Necessary
Familiarity of Operating Systems (Windows 7) & internet
Ability to use the desktop computer system:
Typing speed: minimum 21 wpm.
Ability to perform all KCRPs on phone system-
logging in& closing.
Software: demonstrated proficiency in use of
CRM and MS Office - Excel
Technical knowledge
Product knowledge:
Knowledge on B2B Sales process.
Conference facility.

Process knowledge:
Knowledge of Clients Policies and
Procedures
Case Handling
Callbacks
Escalations

Reporting/data logging
Written & verbal communication – ability to communicate clearly & correctly
Customer service – ability to empathize with customers & prioritize customer needs.
Good understanding of telephone etiquette Desirable
Planning & organizing skills
Time management
Initiative and pro-activity
Willingness to learn
Adaptability to Various Concepts

JOB SPECIFICATION:

Educational Qualification Required: Preferred Any Bachelor Qualification

Work Experience:
Upto-6-months experience as a Customer Service
Executive – Preferred in Sales Background - International.

Others:
Willingness to work in Afternoon Shifts with Weekends Off.

Salary 12000 to 25000, negotiable for suitable candidates.
in Mumbai near Malad West, 400064
Posted Jul 22
Apply
Vertiframe Solutions Pvt Ltd
Rs 8000/month Nights
Employer Himanshu
Required experience 0 years

Looking for Tele Caller for USA process. Freshers welcome. English compulsory. Salary XXXXX-XXXXX incentives. Qualification no bar.
can call me on. HIMANSHU D.C.

Looking for Tele Caller for USA process. Freshers welcome. English compulsory. Salary XXXXX-XXXXX incentives. Qualification no bar.
can call me on. HIMANSHU D.C.

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in Mumbai near Kandivali West, 400067
Posted Aug 5   |   0 View   |   20 Applicants
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Rs 13000/month
Employer Netambit
Required experience 1 years

Looking for Acting Team Leader.
Experience: 0 - 1 Years
Compensation: Rupees 1,08,000 PA – 1,14,000PA
Responsibilities:
Selling financial products on the phone.
Selling Life Insurance Policies on phone.
Data will be provided by Company.
Benefits:
Fixed timing(9....See more

Looking for Acting Team Leader.
Experience: 0 - 1 Years
Compensation: Rupees 1,08,000 PA – 1,14,000PA
Responsibilities:
Selling financial products on the phone.
Selling Life Insurance Policies on phone.
Data will be provided by Company.
Benefits:
Fixed timing(9.30am-6.00pm)
Sunday Fixed Off.
High Incentives.
Accelerated Growth.
Frequent Rewards & Recognitions
Desired Profile:
Ø Freshers/Candidates having experience in telecalling will be an added advantage.
Ø Minimum HSC passed.
Ø Confident & Self Motivated with a go-getting attitude.
Ø Ability to communicate in a Local Languages like Marathi / Hindi
Ø Good persuading Skills/convincing skills
Ø Joining on immediate basis
Sponsored Links
Contact Details:
Deepa Gawade

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in Mumbai near Mulund West, 400080
Address:
Netambit Pvt Ltd,1st Floor, Colorscape Shopping Mall, DD Upadhyay Marg
Near Checknaka, Landmark- Best Bust depo, Mulund (West), Mumbai – 400080
Posted Aug 1   |   0 View   |   20 Applicants
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Rs 10000/month
Required experience 0 years

Looking for male candidates for backoffice call operations.

The profile of the call center executive is to accept and dispatch orders to delivery boys on field.

Workings hours are from 2 pm to 12, 6 days a week. Weekly Off on Tuesday.

Looking for male candidates for backoffice call operations.

The profile of the call center executive is to accept and dispatch orders to delivery boys on field.

Workings hours are from 2 pm to 12, 6 days a week. Weekly Off on Tuesday.

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in Mumbai near Lokhandwala Complex, 400053
Posted Aug 1   |   0 View   |   24 Applicants
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Rs 12000/month
Employer Uttam
Required experience 1 years

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily includ...See more

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily include but not limited to:

1.Day shift support to assign logistic vehicles to desired clients given their request

2.Database entry and management

3.Resolving customer inquiries/complaints.

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in Mumbai near Andheri East, 400069
Posted Jul 22   |   0 View   |   24 Applicants
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Rs 15000/month
Employer Aditya
Required experience 0 years

Urgently require Punjabi candidates hsc with months of exp on paper. fresher will do. for gins day shif & for boys rotational shift will be there. if interested then. coll me

Urgently require Punjabi candidates hsc with months of exp on paper. fresher will do. for gins day shif & for boys rotational shift will be there. if interested then. coll me

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in Mumbai near Dadar H O, 400014
Posted Jul 16   |   0 View   |   28 Applicants
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Rs 30000/month
Employer Mohit
Required experience 1 years

ob Description Your job responsibility are, but not limited to: *Listening to customer requirements and presenting appropriately to make a sale; *Maintaining and developing relationships with existing customers via telephone calls and emails; *Making sales call to the incoming leads ...See more

ob Description Your job responsibility are, but not limited to: *Listening to customer requirements and presenting appropriately to make a sale; *Maintaining and developing relationships with existing customers via telephone calls and emails; *Making sales call to the incoming leads to prospect for new business; *Responding to incoming email and phone enquiries; *Acting as a contact between a company and its existing and potential markets; *Gathering market and customer information; *Negotiating on price, costs, delivery and specifications with customers; *Advising on forthcoming product developments and discussing special promotions; *Reviewing your own sales performance, aiming to meet or exceed targets; *Gaining a clear understanding of customers' businesses and requirements; *Making accurate, rapid cost calculations and providing customers with quotations; *Attending team meeting and sharing best practice with colleagues. *Driving new initiatives being taken by the organization in order to improve the sales and delivery as you are the face of the company. *Building relationship with customers and manage key accounts allocated by organization. *Resolving complaints to customer's satisfaction. If needed, the queries will be escalated by you to the concerned authorities. *Record keeping aspect of dealing with customers in CRM. Also, you will record all pertinent information into the company's database ensuring the integrity of the database. *Participating in lead generation activity, if required, and make outbound calls to interested clients, in addition to addressing inbound customer calls. *Helping the organization improve its customer service level. We will work together to bring best user experience.

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in Mumbai near Ballard Estate, 400001
B-147,sector 6 noida
Posted Jul 14   |   0 View   |   24 Applicants
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Rs 30000/month
Required experience 5 years

We are the reputed placement looking for telecom trainer to work at our clients place Experience: 7 to 10 Yrs. Qualification: BE / B. Tech (preferably Electronics & Telecommunication) Job Responsibilitie • Should be well versed with telecom technologies l...See more

We are the reputed placement looking for telecom trainer to work at our clients place Experience: 7 to 10 Yrs. Qualification: BE / B. Tech (preferably Electronics & Telecommunication) Job Responsibilitie • Should be well versed with telecom technologies like GSM (2G, 3G), Advance GSM, CDMA, WCDMA and LTE • Practical experience of various regular telecom exercises like RF drive test, RF survey, Site quality audit, Installation of BTS etc. • Present, facilitate, and manage training programmes, in an enthusiastic and proactive manner, and to the standard required by Syncroute management. • Develop a deep understanding of current teaching and training methods, implementing the most appropriate methods/style wherever possible • Maintain a good working knowledge of the telecommunications industry, including emerging business models, technologies and standards. • Provide extensive support to the sales and marketing division. • Should have passion for teaching Location: Mumbai / Hyderabad

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in Mumbai near Marine Lines, 400020
Churchgate,Mumbai
Posted Jul 11   |   0 View   |   14 Applicants
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Rs 13000/month
Employer Healthcare Recruit
Required experience 1 years

Dear Candidates, We have an Urgent Opening for Revenue Extraction Executive for Broking firm in Dadar Location. Below Job Description : 1. Achieving the Business targets assigned in terms of, generating revenue, acquiring clients, enhancing and upgrading the client relationships. 2. ...See more

Dear Candidates, We have an Urgent Opening for Revenue Extraction Executive for Broking firm in Dadar Location. Below Job Description : 1. Achieving the Business targets assigned in terms of, generating revenue, acquiring clients, enhancing and upgrading the client relationships. 2. Profiling Customers and suggesting financial products to meet customer needs as per their risk appetite 3. Ensuring the highest levels of service to the clients 4. Responsible for activation of trading account of clients, assisting new entrants in the equity market to understand the dynamics of market 5. Responsible for cross selling products like Insurance, Mutual funds, PMS , SIPs etc to the existing set of customers. 6. Candidates Should have Good Communication Skills. 7. Candidates should be Graduate. 8. Candidates must have NCFM OR NISM (Series 8) Certification is Mandate. Designation : Revenue Extraction Executive Qualification : Graduate in any Stream Experience : Fresher / Experience Payrolls : On Company Rolls Salary Range : FOR FRESHER – 13KPM FOR EXPERIENCE – 13-15 KPM No Of Position : 5 only Interested Candidates can email me your resume OR You can also contact me S Hurry Up !!!!! Best Regards, HR Girish

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in Mumbai near Bandra West, 400050
Dadar west
Posted Jul 11   |   0 View   |   14 Applicants
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Rs 12000/month
Required experience 0 years

Job Location-Ghatkopar Designation- Team Leader Salary-10000 to 12000 (No constraints for deserving candidates) We have urgent opening for the post of Sales Executive in Ghatkopar any one interested call The company is telecom Industry Located in Gahtkopar Thanks And Regards ...See more

Job Location-Ghatkopar Designation- Team Leader Salary-10000 to 12000 (No constraints for deserving candidates) We have urgent opening for the post of Sales Executive in Ghatkopar any one interested call The company is telecom Industry Located in Gahtkopar Thanks And Regards Poonam HR Executive (Anoop Consultancy)

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in Mumbai near Mulund West, 400080
228, B-wing, Runwal Commercial Complex, opp veena nagar bus stop, LBS Marg, Mulund -(w), Mumbai - 4000 80.
Posted Jul 7   |   0 View   |   13 Applicants
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Rs 10000/month
Employer BOX8
Required experience 1 years

Positive and polite handling of inbound calls, customer orders and queries via the telephone. • Adhering to escalation procedures of handling customer complaints at all times • Ensuring customers receive exactly the order they require by offering side-orders and informing them ab...See more

Positive and polite handling of inbound calls, customer orders and queries via the telephone. • Adhering to escalation procedures of handling customer complaints at all times • Ensuring customers receive exactly the order they require by offering side-orders and informing them about current store offers • Dealing with customer service issues efficiently and aiding in other duties when required.

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in Mumbai near Saki Naka, 400072
Posted Jul 4   |   0 View   |   43 Applicants
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Rs 9000/month
Employer Digital People
Required experience 1 years

• Candidate should be HSC / Any Graduate with good communication skills. • Fresher’s can also apply. Position: Business Development Executive Location: IIT-Powai Working Days: 6 Days Office Timing: 10 AM to 6 . 30 PM ( Strictly maintained ) Job Descrip...See more

• Candidate should be HSC / Any Graduate with good communication skills. • Fresher’s can also apply. Position: Business Development Executive Location: IIT-Powai Working Days: 6 Days Office Timing: 10 AM to 6 . 30 PM ( Strictly maintained ) Job Description: a) To call the people from given database. b) Follow up the people those show interest in its activities c) Manage Excel sheets that contain database and leads Call on this num & if interested than send Your CV on this email ID

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in Mumbai near Andheri East, 400069
IIT Powai, Mumbai, Maharashtra,
Posted Jun 23   |   0 View   |   12 Applicants
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Rs 25000/month Nights
Employer Kasim Khan
Required experience 0 years

Want a Tele Caller for Night Shift. It's a USA Technical (AMC) Process. Center is located in Bhandup West at walkable distance from station and LBS Road.
Experience Required (Atleast One Year) (Pay Skill 25,000/- to 40,000/-)
For interview call.
Timings 12:00pm to 6:00 pm

Want a Tele Caller for Night Shift. It's a USA Technical (AMC) Process. Center is located in Bhandup West at walkable distance from station and LBS Road.
Experience Required (Atleast One Year) (Pay Skill 25,000/- to 40,000/-)
For interview call.
Timings 12:00pm to 6:00 pm

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in Mumbai near Bhandup West, 400078
Bhandup West
Posted Jun 16   |   0 View   |   29 Applicants
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Rs 30000/month Nights
Employer Canvas
Required experience 0 years

My name is Edrich Mandal from Canvas consultant. We have jobs for international BPOS. If you are looking for jobs please contact me. Salary Rs.35000.

My name is Edrich Mandal from Canvas consultant. We have jobs for international BPOS. If you are looking for jobs please contact me. Salary Rs.35000.

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in Mumbai near Malad West, 400064
Posted Jun 13   |   0 View   |   79 Applicants
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Rs 20000/month Nights
Employer Ergode Inc
Required experience 2 years

Looking for Customer Service Executive.
Job description:-
• Excellent communication skills and Email writing skills.
• Candidates from International BPO background.
• Responsible to take inbound calls to understand customer needs and solve the customer queries via mail.
• Candid...See more

Looking for Customer Service Executive.
Job description:-
• Excellent communication skills and Email writing skills.
• Candidates from International BPO background.
• Responsible to take inbound calls to understand customer needs and solve the customer queries via mail.
• Candidate preferred to work in night shift.
• No pick up & drop facility.

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in Mumbai near Mulund West, 400080
Ergode IT Services Pvt. Ltd.
43, 1st Floor, Jamnadas Industrial Estate,Dr. R.P. Rd.
Opp. Jawahar Talkies, Mulund (West),
Mumbai 400 080
Posted Jun 10   |   0 View   |   25 Applicants
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Rs 8500/month
Employer Vijay
Required experience 0 years

urgent opening job for Biker as Verification Executive
Location: Andheri,Bandra. Salary Rs.8500.

urgent opening job for Biker as Verification Executive
Location: Andheri,Bandra. Salary Rs.8500.

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in Mumbai near Borivli West, 400092
trisatr manpower
mumbai
Posted Jun 2   |   0 View   |   13 Applicants
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Rs 10000/month
Required experience 0 years

Looking for Customer Care Executive.
Salary Rs.10000.
Responsibilities
Should be able to address Customer queries.
Should be able to resolve there grievances.
Flexible to ad hoc work.
Requirements
Any Graduate having Excellent Communication in English.6 months of Experien...See more

Looking for Customer Care Executive.
Salary Rs.10000.
Responsibilities
Should be able to address Customer queries.
Should be able to resolve there grievances.
Flexible to ad hoc work.
Requirements
Any Graduate having Excellent Communication in English.6 months of Experience in similar role would be preferred.
Fresher can also apply.

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in Mumbai near Ghatkopar West, 400086
Office Address:
319 Bewakoof Brands Pvt ltd,
Hillview industrial estate,
Near. Siddhpura estate,
Behind R. City Mall,
Amrutnagar, Ghatkopar West
Mumbai -86
Posted May 31   |   0 View   |   14 Applicants
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Rs 13000/month Evenings
Employer shalini
Required experience 0 years

Role: Customer Care Executive (Inbound)

Criteria : Good English communication skills ,

Must be fluent in Tamil or Kannad

rotational shifts-7 AM to 4 PM, 3 PM to 12 PM ,11 -8 AM ,

No fixed offs in a month .

Total 4 offs in a month as per the roster.
...See more

Role: Customer Care Executive (Inbound)

Criteria : Good English communication skills ,

Must be fluent in Tamil or Kannad

rotational shifts-7 AM to 4 PM, 3 PM to 12 PM ,11 -8 AM ,

No fixed offs in a month .

Total 4 offs in a month as per the roster.

No cab facility ( Conveyance of Rs. 2000/- will be paid per month in addition to CTC)

CTC – 1.4 Lacs per Annum(Non negotiable).

Experience : Freshers can apply or experience upto 6 years

Residence should not be too far from Marathahalli.

Age: Above 18 Years

Only Male Candidates

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in Mumbai near Ballard Estate, 400001
Marathalli
Posted May 29   |   0 View   |   10 Applicants
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