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Customer Relations Associate

Rs 18000/month
Hiring for Uk Process :

Report To: Team Lead
Function: Operations
Responsibility: To render online voice based Sales & Support to CLIENT.

JOB ANALYSIS:
Primary Functions/Responsibilities:
Render customer support to CLIENT customers through voice interactions
Handle queries to ensure customer satisfaction
Adhere to client defined quality norms
Stay updated with latest information on various

CLIENT processes
Adhere to productivity and service levels norms
Adhere to all COPC requirements
Adhere to guidelines for code of conduct
Adhere to Information Security Policies

Skills & Knowledge Necessary
Familiarity of Operating Systems (Windows 7) & internet
Ability to use the desktop computer system:
Typing speed: minimum 21 wpm.
Ability to perform all KCRPs on phone system-
logging in& closing.
Software: demonstrated proficiency in use of
CRM and MS Office - Excel
Technical knowledge
Product knowledge:
Knowledge on B2B Sales process.
Conference facility.

Process knowledge:
Knowledge of Clients Policies and
Procedures
Case Handling
Callbacks
Escalations

Reporting/data logging
Written & verbal communication – ability to communicate clearly & correctly
Customer service – ability to empathize with customers & prioritize customer needs.
Good understanding of telephone etiquette Desirable
Planning & organizing skills
Time management
Initiative and pro-activity
Willingness to learn
Adaptability to Various Concepts

JOB SPECIFICATION:

Educational Qualification Required: Preferred Any Bachelor Qualification

Work Experience:
Upto-6-months experience as a Customer Service
Executive – Preferred in Sales Background - International.

Others:
Willingness to work in Afternoon Shifts with Weekends Off.

Salary 12000 to 25000, negotiable for suitable candidates.
in Mumbai near Malad West, 400064
Posted Tuesday Jul 22
Apply
or miss call
08030752624

Vertiframe Solutions Pvt Ltd
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Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 2 call centre employees to provide customer support in our start-up. It would primarily include but not limited to:

1.Day shift support to assign logistic vehicles to desired clients given their request

2.Database entry and management

3.Resolving customer inquiries/complaints.

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in Mumbai near Andheri East, 400069
201, Akhileshwar, Cross Nagar Das Road, Andheri East, Mumbai
Posted Thursday Jul 24   |   0 View   |   151 Applicants
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Rs 12000/month
Employer Uttam
Required experience 1 years

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily includ...See more

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily include but not limited to:

1.Day shift support to assign logistic vehicles to desired clients given their request

2.Database entry and management

3.Resolving customer inquiries/complaints.

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in Mumbai near Andheri East, 400069
Posted Tuesday Jul 22   |   0 View   |   18 Applicants
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Rs 15000/month
Required experience 0 years

Huge Job Openings for Domestic BPO Executive ( Tele Caller). Fixed salary Rs. 7000 to Rs.15000 per month in hand on 1st of every month PF, ESIC Bonus, Gratuity, Insurance, Mediclaim, Superannuation & Incentive. Permanent job. Fixed Salary No Target Easy job. No Hardwork ...See more

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in Mumbai near Versova, 400061
Mumbai
Posted Jul 16   |   0 View   |   53 Applicants
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Rs 15000/month
Employer Aditya
Required experience 0 years

Urgently require Punjabi candidates hsc with months of exp on paper. fresher will do. for gins day shif & for boys rotational shift will be there. if interested then. coll me

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in Mumbai near Dadar H O, 400014
Posted Jul 16   |   0 View   |   20 Applicants
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Employer Mohit
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ob Description Your job responsibility are, but not limited to: *Listening to customer requirements and presenting appropriately to make a sale; *Maintaining and developing relationships with existing customers via telephone calls and emails; *Making sales call to the incoming leads ...See more

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in Mumbai near Ballard Estate, 400001
B-147,sector 6 noida
Posted Jul 14   |   0 View   |   18 Applicants
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Rs 30000/month
Required experience 5 years

We are the reputed placement looking for telecom trainer to work at our clients place Experience: 7 to 10 Yrs. Qualification: BE / B. Tech (preferably Electronics & Telecommunication) Job Responsibilitie • Should be well versed with telecom technologies l...See more

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in Mumbai near Marine Lines, 400020
Churchgate,Mumbai
Posted Jul 11   |   0 View   |   11 Applicants
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Rs 13000/month
Employer Healthcare Recruit
Required experience 1 years

Dear Candidates, We have an Urgent Opening for Revenue Extraction Executive for Broking firm in Dadar Location. Below Job Description : 1. Achieving the Business targets assigned in terms of, generating revenue, acquiring clients, enhancing and upgrading the client relationships. 2. ...See more

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in Mumbai near Bandra West, 400050
Dadar west
Posted Jul 11   |   0 View   |   10 Applicants
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Rs 12000/month
Required experience 0 years

Job Location-Ghatkopar Designation- Team Leader Salary-10000 to 12000 (No constraints for deserving candidates) We have urgent opening for the post of Sales Executive in Ghatkopar any one interested call The company is telecom Industry Located in Gahtkopar Thanks And Regards ...See more

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in Mumbai near Mulund West, 400080
228, B-wing, Runwal Commercial Complex, opp veena nagar bus stop, LBS Marg, Mulund -(w), Mumbai - 4000 80.
Posted Jul 7   |   0 View   |   12 Applicants
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Rs 10000/month
Employer BOX8
Required experience 1 years

Positive and polite handling of inbound calls, customer orders and queries via the telephone. • Adhering to escalation procedures of handling customer complaints at all times • Ensuring customers receive exactly the order they require by offering side-orders and informing them ab...See more

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in Mumbai near Saki Naka, 400072
Posted Jul 4   |   0 View   |   40 Applicants
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Rs 9000/month
Employer Digital People
Required experience 1 years

• Candidate should be HSC / Any Graduate with good communication skills. • Fresher’s can also apply. Position: Business Development Executive Location: IIT-Powai Working Days: 6 Days Office Timing: 10 AM to 6 . 30 PM ( Strictly maintained ) Job Descrip...See more

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in Mumbai near Andheri East, 400069
IIT Powai, Mumbai, Maharashtra,
Posted Jun 23   |   0 View   |   12 Applicants
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Rs 12000/month
Employer Deepesh Juvekar
Required experience 1 years

Need 2 male Team Leaders to lead the team of 15 people at vikhroli (sales people and BPO). Salary is 12000/-. Sunday fixed off. Good communication skill is must. Interested and needy people can call me

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in Mumbai near Vikhroli, 400079
Vikhroli West, Mumbai
Posted Jun 20   |   0 View   |   10 Applicants
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Rs 25000/month Nights
Employer Kasim Khan
Required experience 0 years

Want a Tele Caller for Night Shift. It's a USA Technical (AMC) Process. Center is located in Bhandup West at walkable distance from station and LBS Road.
Experience Required (Atleast One Year) (Pay Skill 25,000/- to 40,000/-)
For interview call.
Timings 12:00pm to 6:00 pm

Want a Tele Caller for Night Shift. It's a USA Technical (AMC) Process. Center is located in Bhandup West at walkable distance from station and LBS Road.
Experience Required (Atleast One Year) (Pay Skill 25,000/- to 40,000/-)
For interview call.
Timings 12:00pm to 6:00 pm

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in Mumbai near Bhandup West, 400078
Bhandup West
Posted Jun 16   |   0 View   |   27 Applicants
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Rs 30000/month Nights
Employer Canvas
Required experience 0 years

My name is Edrich Mandal from Canvas consultant. We have jobs for international BPOS. If you are looking for jobs please contact me. Salary Rs.35000.

My name is Edrich Mandal from Canvas consultant. We have jobs for international BPOS. If you are looking for jobs please contact me. Salary Rs.35000.

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in Mumbai near Malad West, 400064
Posted Jun 13   |   0 View   |   73 Applicants
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Rs 20000/month Nights
Employer Ergode Inc
Required experience 2 years

Looking for Customer Service Executive.
Job description:-
• Excellent communication skills and Email writing skills.
• Candidates from International BPO background.
• Responsible to take inbound calls to understand customer needs and solve the customer queries via mail.
• Candid...See more

Looking for Customer Service Executive.
Job description:-
• Excellent communication skills and Email writing skills.
• Candidates from International BPO background.
• Responsible to take inbound calls to understand customer needs and solve the customer queries via mail.
• Candidate preferred to work in night shift.
• No pick up & drop facility.

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in Mumbai near Mulund West, 400080
Ergode IT Services Pvt. Ltd.
43, 1st Floor, Jamnadas Industrial Estate,Dr. R.P. Rd.
Opp. Jawahar Talkies, Mulund (West),
Mumbai 400 080
Posted Jun 10   |   0 View   |   22 Applicants
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Rs 8500/month
Employer Vijay
Required experience 0 years

urgent opening job for Biker as Verification Executive
Location: Andheri,Bandra. Salary Rs.8500.

urgent opening job for Biker as Verification Executive
Location: Andheri,Bandra. Salary Rs.8500.

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in Mumbai near Borivli West, 400092
trisatr manpower
mumbai
Posted Jun 2   |   0 View   |   11 Applicants
Job was SMS'd on 
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Rs 10000/month
Required experience 0 years

Looking for Customer Care Executive.
Salary Rs.10000.
Responsibilities
Should be able to address Customer queries.
Should be able to resolve there grievances.
Flexible to ad hoc work.
Requirements
Any Graduate having Excellent Communication in English.6 months of Experien...See more

Looking for Customer Care Executive.
Salary Rs.10000.
Responsibilities
Should be able to address Customer queries.
Should be able to resolve there grievances.
Flexible to ad hoc work.
Requirements
Any Graduate having Excellent Communication in English.6 months of Experience in similar role would be preferred.
Fresher can also apply.

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in Mumbai near Ghatkopar West, 400086
Office Address:
319 Bewakoof Brands Pvt ltd,
Hillview industrial estate,
Near. Siddhpura estate,
Behind R. City Mall,
Amrutnagar, Ghatkopar West
Mumbai -86
Posted May 31   |   0 View   |   13 Applicants
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Rs 13000/month Evenings
Employer shalini
Required experience 0 years

Role: Customer Care Executive (Inbound)

Criteria : Good English communication skills ,

Must be fluent in Tamil or Kannad

rotational shifts-7 AM to 4 PM, 3 PM to 12 PM ,11 -8 AM ,

No fixed offs in a month .

Total 4 offs in a month as per the roster.
...See more

Role: Customer Care Executive (Inbound)

Criteria : Good English communication skills ,

Must be fluent in Tamil or Kannad

rotational shifts-7 AM to 4 PM, 3 PM to 12 PM ,11 -8 AM ,

No fixed offs in a month .

Total 4 offs in a month as per the roster.

No cab facility ( Conveyance of Rs. 2000/- will be paid per month in addition to CTC)

CTC – 1.4 Lacs per Annum(Non negotiable).

Experience : Freshers can apply or experience upto 6 years

Residence should not be too far from Marathahalli.

Age: Above 18 Years

Only Male Candidates

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in Mumbai near Ballard Estate, 400001
Marathalli
Posted May 29   |   0 View   |   10 Applicants
Job was SMS'd on 
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Rs 7000/month
Required experience 0 years

Good Salary for Back Office Executive(BPO), Fresher’s or Experienced
Required for Indoor & out door work in SK Real Estate & Financial Consultant Firm at Powai, Andheri (East)
Contact for interview.

Good Salary for Back Office Executive(BPO), Fresher’s or Experienced
Required for Indoor & out door work in SK Real Estate & Financial Consultant Firm at Powai, Andheri (East)
Contact for interview.

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in Mumbai near Andheri East, 400069
Raheja Vihar, Powai, Andheri East, Mumbai-72.
Posted May 12   |   0 View   |   10 Applicants
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Rs 10000/month
Employer Ziya Khan
Required experience 1 years

urgently required for banking sector
qualification graduate
male age 19 to 30
salary XXXXX-XXXXX
all over mumbai branch
no charges for candidate
free job
all document carry xerox and original
pls cont ziya

urgently required for banking sector
qualification graduate
male age 19 to 30
salary XXXXX-XXXXX
all over mumbai branch
no charges for candidate
free job
all document carry xerox and original
pls cont ziya

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in Mumbai near Borivali East, 400066
yash manpower consultancy
gala house off.no06 carter road no.06
opp borivali railway stn.
borivali east mumbai 400066
Posted May 10   |   0 View   |   24 Applicants
Job was SMS'd on 
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Rs 15000/month
Required experience 0 years

Help develop, implement and manage social media strategy

• Works with the Social Media Manager to continually increase loyalty and engagement via Social

Media

• Help manage and actively follow Social Media and other digital marketing methods and

integrate new id...See more

Help develop, implement and manage social media strategy

• Works with the Social Media Manager to continually increase loyalty and engagement via Social

Media

• Help manage and actively follow Social Media and other digital marketing methods and

integrate new ideas and methods into the company's approaches

• Interact with consumers in real time on various social media platforms

• Assist with the creation of content for various social networking sites

• Participate in the development of strategies designed to meet company goals

• Stay abreast of and report on trends and best practices

• Responsible for developing content across owned and earned social channels. This could include

blog posts, tweets, status updates, pins, photos and videos.

• Other adhoc duties as required

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in Mumbai near Vile Parle East, 400057
Posted May 8   |   0 View   |   93 Applicants
Job was SMS'd on 
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