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Customer Relations Associate

Rs 18000/month
Hiring for Uk Process :

Report To: Team Lead
Function: Operations
Responsibility: To render online voice based Sales & Support to CLIENT.

JOB ANALYSIS:
Primary Functions/Responsibilities:
Render customer support to CLIENT customers through voice interactions
Handle queries to ensure customer satisfaction
Adhere to client defined quality norms
Stay updated with latest information on various

CLIENT processes
Adhere to productivity and service levels norms
Adhere to all COPC requirements
Adhere to guidelines for code of conduct
Adhere to Information Security Policies

Skills & Knowledge Necessary
Familiarity of Operating Systems (Windows 7) & internet
Ability to use the desktop computer system:
Typing speed: minimum 21 wpm.
Ability to perform all KCRPs on phone system-
logging in& closing.
Software: demonstrated proficiency in use of
CRM and MS Office - Excel
Technical knowledge
Product knowledge:
Knowledge on B2B Sales process.
Conference facility.

Process knowledge:
Knowledge of Clients Policies and
Procedures
Case Handling
Callbacks
Escalations

Reporting/data logging
Written & verbal communication – ability to communicate clearly & correctly
Customer service – ability to empathize with customers & prioritize customer needs.
Good understanding of telephone etiquette Desirable
Planning & organizing skills
Time management
Initiative and pro-activity
Willingness to learn
Adaptability to Various Concepts

JOB SPECIFICATION:

Educational Qualification Required: Preferred Any Bachelor Qualification

Work Experience:
Upto-6-months experience as a Customer Service
Executive – Preferred in Sales Background - International.

Others:
Willingness to work in Afternoon Shifts with Weekends Off.

Salary 12000 to 25000, negotiable for suitable candidates.
in Mumbai near Malad West, 400064
Posted Jul 22
Apply
Vertiframe Solutions Pvt Ltd
Rs 16000/month
Employer Newambition
Required experience 0 years

Looking for Customer Care Executive. Salary Rs.
Asian Paints Premium Process Lingistic in mira road only female
Ø Excellent Comm skills in English Mother Tongue
Ø Candidate should be fluent in Mother Tongue
(Malayalam/Telugu/Tamil/Kannada/Bengali)
Ø Only Fema...See more

Looking for Customer Care Executive. Salary Rs.
Asian Paints Premium Process Lingistic in mira road only female
Ø Excellent Comm skills in English Mother Tongue
Ø Candidate should be fluent in Mother Tongue
(Malayalam/Telugu/Tamil/Kannada/Bengali)
Ø Only Females Can apply
Ø Day shifts
Ø Work Location - Mira Road
Ø Batch Date : 1st September 2014
Ø Graduate Pass Compulsory
Ø Salary 15K-18K In hand
Ø Any 1day off between Monday- Sunday
Ø Shift Timings :-
Ø 8.00am-8.00pm

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in Mumbai near Andheri East, 400069
andheri
Posted 2 hours ago   |   0 View   |   0 Applicant
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Rs 25000/month
Required experience 2 years

penings in Altisource ( Malad & Vashi )
Process : Customer Care / Collection & Quality Executive
Sal : 25k inhand Max
Shift : 24/ 7 and fixed shift for semi-voice process & Quality executive
Location : Malad & Vashi
Transport : 24/7 Home pick up and drop. ( till ...See more

penings in Altisource ( Malad & Vashi )
Process : Customer Care / Collection & Quality Executive
Sal : 25k inhand Max
Shift : 24/ 7 and fixed shift for semi-voice process & Quality executive
Location : Malad & Vashi
Transport : 24/7 Home pick up and drop. ( till ambernath & Panvel )

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in Mumbai near Andheri East, 400069
192/1537, Motilal Nagar No.1 , Opp : Sejal Tower, BEST Colony Lane,Goregaon West, Mumbai - 400 104
Posted Tuesday Aug 19   |   0 View   |   8 Applicants
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Rs 10000/month
Required experience 0 years

Hi,

Mega walk in interview for BPO process on 20th & 21st August, 2014.

Day shifts job.
Descent communication in English.

Qualification: Any graduates / Diploma / HSC

Age criteria: 18 - 30 yrs.
Salary: 8,000/- to 10,000/- Incentives

Contact ...See more

Hi,

Mega walk in interview for BPO process on 20th & 21st August, 2014.

Day shifts job.
Descent communication in English.

Qualification: Any graduates / Diploma / HSC

Age criteria: 18 - 30 yrs.
Salary: 8,000/- to 10,000/- Incentives

Contact person: Neelima - HR
Number: XXXXX-XXXXX / XXXXX-XXXXX

Interview Date: 20/8/2014 & 21/8/2014
Interview Timing: 10.00AM to 5.00PM

Venue:
Allsec Technologies Ltd,
1st & 2nd floor, Acropolis Building,
Military Road, Andheri (East),
Mumbai – 400059
(Near Borosil or Marol Maroshi Bust Stop)
www.allsectech.com

Refer your friends. Dont miss the right opportunity..

Regards,

Selva
Human Resources

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in Mumbai near Marol, 400059 (1.4km from Andheri East)
Posted Tuesday Aug 19   |   0 View   |   4 Applicants
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Rs 12000/month
Employer Andromeda BPO
Required experience 0 years

Urgent requirement for Job.immediate placements.Fixed Salary XXXXX-XXXXX.Customer Service Job.last date 18th aug 2014
call meena-hr XXXXX-XXXXX

Urgent requirement for Job.immediate placements.Fixed Salary XXXXX-XXXXX.Customer Service Job.last date 18th aug 2014
call meena-hr XXXXX-XXXXX

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in Mumbai near Saki Naka, 400072 (1.9km from Andheri East)
Posted Saturday Aug 16   |   0 View   |   27 Applicants
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Rs 9000/month
Employer Shabnam
Required experience 0 years

Dear Candidate,
We have an Urgent Requirement for the position Customer Care Executive
Designation – Customer Care Executive
Job Location: - Mumbai (Andheri- (East)
Sal- 7500 to 12000 per Month

ESSENTIAL DUTIES AND RESPONSIBILITIES
Candidate should be a minimum 1...See more

Dear Candidate,
We have an Urgent Requirement for the position Customer Care Executive
Designation – Customer Care Executive
Job Location: - Mumbai (Andheri- (East)
Sal- 7500 to 12000 per Month

ESSENTIAL DUTIES AND RESPONSIBILITIES
Candidate should be a minimum 12th pass
Should be average in communication skills with a good thought process (English proficiency in particular)
Preferably should have atleast 6 months experience in calling process. Fresher’s are also considered provided they are absolutely familiar with the tele-marketing industry and the pressure involved in it
Would get any one weekly off between Mondays to Thursday.
Work timings: 9:30 AM to 6:30 PM (Shift might get stretched according to work pressure and candidate can swap there shifts)
It’s a NON Sales Process where tele verification, welcome calling & First bill explanation will take place.

Please share the following details if you are interested in this position:
1) Your updated resume
2) Current CTC (Fixed salary, Performance bonus)
3) Expected CTC (specify if negotiable)
4) Notice period (specify if negotiable).
Contact:-
Shabnam shaikh
Sr. HR Executive
Dream Hr Consultancy
XXXXX-XXXXX

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in Mumbai near Andheri East, 400069
Posted Thursday Aug 7   |   0 View   |   25 Applicants
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Rs 10000/month
Employer Career with us
Required experience 1 years

Opening For Customer Care Executive Domestic BPO in Mumbai
FOR FURTHER DETAIL CALL FARID HAVALDAR
Opening For Domestic BPO in Mumbai
We have urgent opening Customer Care Executive for Position at Mumbai.
Career With Us based in Mumbai and deals with UK / US / Australian and Domestic...See more

Opening For Customer Care Executive Domestic BPO in Mumbai
FOR FURTHER DETAIL CALL FARID HAVALDAR
Opening For Domestic BPO in Mumbai
We have urgent opening Customer Care Executive for Position at Mumbai.
Career With Us based in Mumbai and deals with UK / US / Australian and Domestic Clients.
We have daily Inhouse Interview in our office Walk-in daily
Qualification: HSC Passed or Graduate
Gender: Male or Female
Salary-In-hand for Agent:-7.5K to 15K in Domestic Voice Process
Our Supporting Staff requirement.

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in Mumbai near Chakala Midc, 400093 (1.4km from Andheri East)
CAREER WITH US
Office No.6, Garib Nawaz Apt, Next to Mhatre Mansion, Nr old Petrol Pump, Mumbra, Thane :- 400612 Contact person : Farid Havaldar
Posted Monday Aug 11   |   0 View   |   20 Applicants
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Rs 12000/month
Required experience 1 years

Day shift and
Rotational shifts
Voice and Non voice process
Inbound as well as outbound
Good communication skill in English

Day shift and
Rotational shifts
Voice and Non voice process
Inbound as well as outbound
Good communication skill in English

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in Mumbai near Saki Naka, 400072 (1.9km from Andheri East)
Andheri East, Mumbai
Posted Wednesday Aug 13   |   0 View   |   26 Applicants
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Rs 16000/month
Employer Wipro BPO
Required experience 0 years

Job DescriptionSend me Jobs like this
Education :- ONLY Graduates (any stream, BE/BTECH are also ELIGIBLE)

Experience :- 0-6years

Language :- English Regional Language (Excellent communication skills (Written & Spoken)
Salary : 14,000 -18,000 inhand ( depends on exp...See more

Job DescriptionSend me Jobs like this
Education :- ONLY Graduates (any stream, BE/BTECH are also ELIGIBLE)

Experience :- 0-6years

Language :- English Regional Language (Excellent communication skills (Written & Spoken)
Salary : 14,000 -18,000 inhand ( depends on experience)
*90% day shifts with 5 days working

Minimum skills required:
Fresher/ experienced
Written and spoken fluency in business English
Comfortable with a rapidly-changing environment
Technologically capable - able to quickly learn customer service software applications
Strong problem-solving skills

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in Mumbai near Andheri West, 400058
Address:Wipro BPO
3rd floor
Above Belapur Rly Station
CBD Belapur
Navi Mumbai
Posted Aug 5   |   0 View   |   53 Applicants
Job was SMS'd on 
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Rs 9000/month
Required experience 0 years

Data Collection Executive
No bike need
Salary: 7000 to 9000
Fresher/Experience both can apply

Data Collection Executive
No bike need
Salary: 7000 to 9000
Fresher/Experience both can apply

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in Mumbai near Andheri East, 400069
Andheri East, Mumbai, Maharashtra
Posted Jul 31   |   0 View   |   45 Applicants
Job was SMS'd on 
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Rs 12000/month
Required experience 0 years

Outbound Process:Graduate/Undergraduate with Good Communication Skills in English & Flair for outbound. Should have basic knowledge of computer.

Outbound Process:Graduate/Undergraduate with Good Communication Skills in English & Flair for outbound. Should have basic knowledge of computer.

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in Mumbai near Andheri East, 400069
Posted Jul 29   |   0 View   |   26 Applicants
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Rs 10000/month
Employer Telemart Pvt Ltd
Required experience 1 years

Salary: 8000 to 10000
Female Telecaller with good communication and convince skill
Fresher or Experience both can apply,

Salary: 8000 to 10000
Female Telecaller with good communication and convince skill
Fresher or Experience both can apply,

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in Mumbai near Goregaon West, 400062 (6.4km from Andheri East)
Goregaon West
Posted Tuesday Aug 19   |   0 View   |   3 Applicants
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Rs 8000/month
Employer job solutions
Required experience 0 years

hi,
we are hiring candidates for tele marketing executive for our company
no target/fixed salary

job timing: 10:30 Am to 6:30 pm.
sunday fixed holiday..

hi,
we are hiring candidates for tele marketing executive for our company
no target/fixed salary

job timing: 10:30 Am to 6:30 pm.
sunday fixed holiday..

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in Mumbai near Goregaon West, 400062 (6.4km from Andheri East)
Posted Tuesday Aug 19   |   0 View   |   2 Applicants
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Rs 20000/month
Employer Kanakia
Required experience 1 years

Salary: 15000 to 20000
Candidate Profile:
Having excellent communication skills.
Being confident.
Having a clear telephone voice.
Being able to work independently.
Having a desire to help others.
Being flexible and adaptable.
Having teamwork skills.
Being able to ...See more

Salary: 15000 to 20000
Candidate Profile:
Having excellent communication skills.
Being confident.
Having a clear telephone voice.
Being able to work independently.
Having a desire to help others.
Being flexible and adaptable.
Having teamwork skills.
Being able to deal with all types of people.
Having IT skills.
Experience in an International BPO
Experience: 3 to 6 years

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in Mumbai near Andheri East, 400069
Mumbai, Maharashtra, India
Posted Jul 25   |   0 View   |   27 Applicants
Job was SMS'd on 
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Rs 8000/month
Employer Karan
Required experience 1 years

Dear Candidate,
We have urgently required for the Team Leader Call Center in thane (W)
Good communication skills in English HSC passed & 1 Months Exp in team leader
interested candidate please contact on this number-

Dear Candidate,
We have urgently required for the Team Leader Call Center in thane (W)
Good communication skills in English HSC passed & 1 Months Exp in team leader
interested candidate please contact on this number-

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in Mumbai near Andheri East, 400069
Walking interview :- uss staffing services pvt ltd -office no-1, subhrajani bldg, sec-3, opp- airoli railway stn airoli navi mumbai-400708
Posted Jul 25   |   0 View   |   6 Applicants
Job was SMS'd on 
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Rs 12000/month
Required experience 0 years

Niftel communications PVT ltd is looking for candidates for their lead generation process catering to the UK. Fixed salary and unlimited incentives.

Niftel communications PVT ltd is looking for candidates for their lead generation process catering to the UK. Fixed salary and unlimited incentives.

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in Mumbai near Malad West, 400064 (7.6km from Andheri East)
Niftel Communicaton Limited is reputed International Call Center
Posted 21 hours ago   |   0 View   |   5 Applicants
Job was SMS'd on 
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Rs 12000/month
Employer Arya
Required experience 0 years

We have urgent opening in Customer Service Executive one of Reputed BPO located in Turbhe. Salary Rs.12000. Average Communication skills can apply. Qual : HSC n above. Job profile will be Normal Customer Service. No Sales, No Target and No Pressure. Attractive Salary Package and Incentives. Inhouse...See more

We have urgent opening in Customer Service Executive one of Reputed BPO located in Turbhe. Salary Rs.12000. Average Communication skills can apply. Qual : HSC n above. Job profile will be Normal Customer Service. No Sales, No Target and No Pressure. Attractive Salary Package and Incentives. Inhouse interview is going on. Limited openings hurry up !!

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in Mumbai near Bhandup West, 400078 (7.5km from Andheri East)
Posted Tuesday Aug 19   |   0 View   |   14 Applicants
Job was SMS'd on 
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Rs 10000/month
Employer Hy Fly Consultancy
Required experience 0 years

Openings for Customer Service Executives for Domestic voice process. Sal Rs.6000 to 12000. Should have good communication skills. Flexible shift timings-Rotational. Plz call 10am to 5pm....Salary Rs.10000.

Openings for Customer Service Executives for Domestic voice process. Sal Rs.6000 to 12000. Should have good communication skills. Flexible shift timings-Rotational. Plz call 10am to 5pm....Salary Rs.10000.

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in Mumbai near Rajawadi, 400077 (5.0km from Andheri East)
14-Odeon Shopping Center, Vallabh Baug Lane, opp. Kailash Plaza, Ghatkopar east, Mumbai - 400 077.
Posted Saturday Aug 9   |   0 View   |   14 Applicants
Job was SMS'd on 
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Rs 12000/month
Employer Uttam
Required experience 1 years

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily includ...See more

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily include but not limited to:

1.Day shift support to assign logistic vehicles to desired clients given their request

2.Database entry and management

3.Resolving customer inquiries/complaints.

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in Mumbai near Andheri East, 400069
Posted Jul 22   |   0 View   |   24 Applicants
Job was SMS'd on 
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Rs 8000/month
Required experience 0 years

Need Telemarketing Executives urgently for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi Compulsory
* Office Timing 10am to 5pm
* Compulsory Sunday weekly off

Need Telemarketing Executives urgently for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi Compulsory
* Office Timing 10am to 5pm
* Compulsory Sunday weekly off

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in Mumbai near Andheri East, 400069
Posted Jul 20   |   0 View   |   9 Applicants
Job was SMS'd on 
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Rs 8000/month
Employer Najem
Required experience 0 years

IDEA outbound call center near goregaon station,
experience and fresher are welcome.
required 20 telecaller in uregent.

IDEA outbound call center near goregaon station,
experience and fresher are welcome.
required 20 telecaller in uregent.

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in Mumbai near Goregaon East, 400063 (5.1km from Andheri East)
1/10, mohan villa apartment, j.p road no.1, behind indian overseas bank, GOREGOAN EAST.
Posted Friday Aug 8   |   0 View   |   21 Applicants
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