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BPO operation Manager

Rs 35000/month
Required experience 1 years
We need BPO Operations Manager with below mentioned experience.

Responsibilities
Achieve daily, weekly, monthly and annual sales targets for a team of call center personnel
Build, develop, train, motivate and inspire a customer base sales team.
Identify opportunities for continuous improvement and lead the change management process.
Work with cross-functional resources to improve call center efficiencies.
Assist in the development and improvement of training materials and documentation.
Provide day to day coaching and leadership to the sales team on all facets of success including negotiation skills, objection handling and customer care
Hire, fire and discipline sales reps where needed
Manage and assist with the development, growth and performance of the team lead and coach.
Communicate results, roadblocks and challenges to the management to assist in achieving new strategies, sales techniques and solutions
Develop and maintain a top performing consistent sales team.

Job requirements

Min 3 years of previous experience in the BPO industry with strong coaching skills
Previously worked in a similar capacity (handling leads/supervisor)
Graduate or equivalent
Demonstrated experience in direct selling and customer care, strong knowledge of call center management.
Previous experience in developing and coaching employees
Experience in facilitating sales training, including negotiation and customer care an asset
Previous involvement in hiring decisions and candidate selection to build your team
Proven ability to work in fast pace environment and multi task.
Strong cross – functional team management skills
Proven self-starter and detailed oriented
Demonstrated track record for delivering quality work on time
Strong communication skills and organizational skills
Knowledge of MS Outlook, excel, PowerPoint and Sales force considered an asset
Salary ranges from 25000 to 45000 depending on the experience.

Willing to work night shift schedule.
in Mumbai near Malad West, 400064
Posted Jun 23
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Vertiframe Solutions Pvt Ltd
Rs 18000/month
Required experience 0 years

Hiring for Uk Process : Agents: Should have excellent command over English (Both Written and Verbal). Should be very aggressive and have good selling skills. Can handle pressure, achieve sales targets given and willing to work in shifts Desired Profile Candidates undergo...See more

Hiring for Uk Process : Agents: Should have excellent command over English (Both Written and Verbal). Should be very aggressive and have good selling skills. Can handle pressure, achieve sales targets given and willing to work in shifts Desired Profile Candidates undergone a training in an international call centre Institutes are preferred Should not be from a technical background (B.E/BTech/MCA not preferred) Having working experience in a U.K based outbound sales process will be an added advantage. Thanks & Regards Siddhesh Samant Sr. Executive-Human Resources

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in Mumbai near Malad West, 400064
Posted 4 hours ago   |   0 View   |   1 Applicant
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Rs 25000/month
Employer Acme Careers
Required experience 1 years

Customer Support for International BPO for leading MNC company Urgent required CSR for International BPO for night shift at Mumbai, Fix Shift & Fix Sat-Sun off Process - US (Freshers are also welcome with good communication skill..

Customer Support for International BPO for leading MNC company Urgent required CSR for International BPO for night shift at Mumbai, Fix Shift & Fix Sat-Sun off Process - US (Freshers are also welcome with good communication skill..

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in Mumbai near Kharodi, 400095
Shop no.35, Phase I, Bhoomi Park, Near Billabong School, Malad (w), Mumbai 400095
Posted 5 hours ago   |   0 View   |   2 Applicants
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Rs 14000/month
Employer Platinumone
Required experience 1 years

PlatinumOne requires Team Leader for its Domestic BPO at Vikhroli. Outbound - Domestic BPO 1 - 2 Yrs Exp -Voice Domestic Exp Drive OPS - SLA"s, Excellence & Productivity Conduct 1-On-1, skip Review Performance Coach n Mentor Manage Client's DA...See more

PlatinumOne requires Team Leader for its Domestic BPO at Vikhroli. Outbound - Domestic BPO 1 - 2 Yrs Exp -Voice Domestic Exp Drive OPS - SLA"s, Excellence & Productivity Conduct 1-On-1, skip Review Performance Coach n Mentor Manage Client's DAY SHIFT Salary : 12000 to 14000 Education: Graduate: Walkin Address:

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in Mumbai near Vikhroli, 400079
G-11 , Suyog Industrial Estate, Next to Hometown, L.B.S Marg, Vikhroli (W), Mumbai – 400 083.
Posted 5 hours ago   |   0 View   |   0 Applicant
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Rs 12000/month
Employer JOB TOUCH
Required experience 0 years

job touch
Job description
Looking for Tele Marketing Executive.
Salary 10000K TO 15000
What are the responsibilities of a tele marketing executive?
*lead generation
*No target
Tele caller &Tele Marketing Executive in Churchgate / CST

job touch
Job description
Looking for Tele Marketing Executive.
Salary 10000K TO 15000
What are the responsibilities of a tele marketing executive?
*lead generation
*No target
Tele caller &Tele Marketing Executive in Churchgate / CST

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in Mumbai near Malad East, 400097
Posted 7 hours ago   |   0 View   |   1 Applicant
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Rs 12000/month
Employer Uttam
Required experience 1 years

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily includ...See more

Resfeber Labs is a startup by a team of IITians making intra city pickups anbd deliveries thoroughly efficient and reliable. We have a host of institutional clients and retail clients for which we require 10 call centre employees to provide customer support in our start-up. It would primarily include but not limited to:

1.Day shift support to assign logistic vehicles to desired clients given their request

2.Database entry and management

3.Resolving customer inquiries/complaints.

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in Mumbai near Andheri East, 400069
Posted 9 hours ago   |   0 View   |   0 Applicant
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Rs 30000/month
Required experience 1 years

We got opening for international bpo/kpo.

We take anyone with SSC or 10th pass, we even take who are under graduate or backlog.

We provide you job all over mumbai i.e malad, goregaon, thane. airoli and vashi.

We have opening for CUSTOMER SERVICE, SALES PROCESS, TECH PROC...See more

We got opening for international bpo/kpo.

We take anyone with SSC or 10th pass, we even take who are under graduate or backlog.

We provide you job all over mumbai i.e malad, goregaon, thane. airoli and vashi.

We have opening for CUSTOMER SERVICE, SALES PROCESS, TECH PROCESS, BANK PROCESS.

Earn salary upto 42000 and no caps for incentives.

We have opening rotational shifts and even weekends off. Walk in with your resume and walk out with offer letter..

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in Mumbai near Malad West, 400064
303-Evershine Mall,Opp:Spectrum Towers, Link Rd,Malad-W,Mumbai 400064
Posted 10 hours ago   |   0 View   |   6 Applicants
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Rs 13700/month
Employer Ramchandra Shukla
Required experience 0 years

Huge openings for Customer Service Executive for front desk...
No Calling
No Field Job
No target based job
Interacting with customers face to face
Only Graduates
Good Communication skills
Interested candidates kindly mail ur cv
or call us for more details
Regards<...See more

Huge openings for Customer Service Executive for front desk...
No Calling
No Field Job
No target based job
Interacting with customers face to face
Only Graduates
Good Communication skills
Interested candidates kindly mail ur cv
or call us for more details
Regards
Ram...

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in Mumbai near Ballard Estate, 400001
Lobo Staffing Solution 212/2 Prabhadevi industrail Estate,Near Dominose Near Siddhivainayk Temple Dadar(w) Mumbai More info-Ram
Posted 11 hours ago   |   0 View   |   1 Applicant
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Rs 20000/month
Employer Edgee Services
Required experience 1 years

International sales Process!!
Description: Call Center Representative (CSA / SR CSA).
Call Center Representative Job Purpose: Serves customers by determining requirements & answering inquiries about computer related products; Object handling; fulfilling requests; maintaining database....See more

International sales Process!!
Description: Call Center Representative (CSA / SR CSA).
Call Center Representative Job Purpose: Serves customers by determining requirements & answering inquiries about computer related products; Object handling; fulfilling requests; maintaining database.
Call Center Representative Job Duties:
• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information; researching, locating, and providing information.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
• Sells additional Products by recognizing opportunities to up-sell accounts; explaining new products.
• Maintains call center database by entering information.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills/Qualifications: Customer Focus, Customer Service, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking, sales, Up-selling.
• Two Saturdays working and fixed Sunday off.
• Salary Date is 10th of every month.
• Salary Account will be in HDFC Bank.
• Shift times 9:30 PM IST to 06:30 AM IST
• We collect from the candidate
Bio data
10th certificate
12th/graduation-qualification documents
Id and residential proof copy
Resignation/relieving letter of previous employer.
8 passport size photo
Age proof certificate (10th class certificate is enough for age proof)

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in Mumbai near Saki Naka, 400072
WALKIIN INTERVIEWS - 206-AVtm-2 Mehra Industrial Estate, Sakinaka Junction, Opp Orkay Mills, Sakinaka, Andheri East, Mumbai - 400059.
Posted Monday Jul 21   |   0 View   |   1 Applicant
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Rs 20000/month Nights
Required experience 0 years

Urgent requiremnt for international call centre based in malad for UK process, candidates with good english is required

Urgent requiremnt for international call centre based in malad for UK process, candidates with good english is required

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in Mumbai near Malad West, 400064
Posted Monday Jul 21   |   0 View   |   10 Applicants
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Rs 12000/month
Employer Shashank Singh
Required experience 0 years

Looking for Fixed Shifts.....
Here is the opportunity
Experience: 0 - 2 Years
Functional Area: Customer Sales Executive
Education: UG - Any Graduate - Any Specialization PG not required
Willing to work in UK shifts : 1.00pm to 10.00pm
1.30pm to 10.30pm
2.30pm to 11.3...See more

Looking for Fixed Shifts.....
Here is the opportunity
Experience: 0 - 2 Years
Functional Area: Customer Sales Executive
Education: UG - Any Graduate - Any Specialization PG not required
Willing to work in UK shifts : 1.00pm to 10.00pm
1.30pm to 10.30pm
2.30pm to 11.30pm
3.30pm to 12.30am
You will be working only for one shift and that will be fixed.
Fixed Weekened Offs : Sat & Sun
Salary : XXXXX-XXXXX
Transport Boundaries- Andheri to Virar
Desired Candidate Profile:
- Must be graduate / under graduate with basic
computer skills.
- Good Communication Skills.
- Highly self motivated, willing to learn and quick
adaptation to new processes within less Stime
frame.
- Able to think creatively and structure solution.
If you have above qualification and want to make your career can send your Resume
Confirm your interview with HR Shashank

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in Mumbai near Motilalnagar, 400104
Venue: HOGO WORKS SOLUTIONS PVT LTD, | 4th Floor, Techniplex Complex, Techniplex Compound | Opp. Saraf / Sarvodaya College| Next to Feast India | Malad West | Mumbai.
Posted Monday Jul 21   |   0 View   |   3 Applicants
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Rs 20000/month
Required experience 1 years

Urgent requirements for all international bpo in malad west.. Max salary up to 25k

Urgent requirements for all international bpo in malad west.. Max salary up to 25k

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in Mumbai near Malad West, 400064
Posted Monday Jul 21   |   0 View   |   28 Applicants
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Rs 8000/month
Employer Rahul
Required experience 0 years

Need Telesales Executive Females only for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi compulsory
* Office Timing 10am to 5pm
* Compulsory Weekly off on Sunday
Call Rahul and give telephonic interview.

Need Telesales Executive Females only for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi compulsory
* Office Timing 10am to 5pm
* Compulsory Weekly off on Sunday
Call Rahul and give telephonic interview.

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in Mumbai near Vile Parle East, 400057
Posted Sunday Jul 20   |   0 View   |   1 Applicant
Job was SMS'd on 
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Rs 8000/month
Required experience 0 years

Need Telemarketing Executives urgently for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi Compulsory
* Office Timing 10am to 5pm
* Compulsory Sunday weekly off

Need Telemarketing Executives urgently for a Recruitment Consultancy located at Vile Parle (East)
* Fluency in English, Hindi & Marathi Compulsory
* Office Timing 10am to 5pm
* Compulsory Sunday weekly off

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in Mumbai near Andheri East, 400069
Posted Sunday Jul 20   |   0 View   |   4 Applicants
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Rs 21000/month
Employer Natasha
Required experience 0 years

Serco global service (international bpo) hiring going on for voice process inbound only/customer service and up selling/blended process.
*Hiring: voice inbound/customers service and up selling/back off blended process.
*eligibility for age: 20 yrs to 42 yrs
*qualification: hsc with 6 mth...See more

Serco global service (international bpo) hiring going on for voice process inbound only/customer service and up selling/blended process.
*Hiring: voice inbound/customers service and up selling/back off blended process.
*eligibility for age: 20 yrs to 42 yrs
*qualification: hsc with 6 mths exp (any)/graduate freshers.
*transport boundary: mira road/thane/vashi.(pick up n drop)
*shift timings: uk/us/aus
*language known: good in English
*salary: 13k to 21k(incentives, fixed incentives, attendance, performance)
Process that we hire for is a banking related process only complete inbound calls. for further clarification you can call me Natasha. If I m not available on phone request u to kindly msg will revert back to you within 24hrs.

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in Mumbai near Santacruz East, 400055
WALKIN INTERVIEW: SERCO GLOBAL SERVICE PVT LTD. MINDSPACE, BEHIND HYPERCITY MALAD LINK RD, MALAD WEST. CONTACT: NATASHA
Posted Sunday Jul 20   |   0 View   |   10 Applicants
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Rs 10000/month
Employer Arjun
Required experience 0 years

Hiring Tele Caller, freshers also welcome, for experience salary depends on interview and experience. Salary Rs.10000.

Hiring Tele Caller, freshers also welcome, for experience salary depends on interview and experience. Salary Rs.10000.

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in Mumbai near Jogeshwari West, 400102
Posted Saturday Jul 19   |   0 View   |   6 Applicants
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Rs 25000/month
Required experience 10 years

Job Description
We have an urgent vacancies for International Voice Technical Support Executive.
Criteria:
Graduates (Freshers and Experienced) are welcome.
Under graduates with six months of experience.
Excellent communication skills.
Excellent understanding of computers....See more

Job Description
We have an urgent vacancies for International Voice Technical Support Executive.
Criteria:
Graduates (Freshers and Experienced) are welcome.
Under graduates with six months of experience.
Excellent communication skills.
Excellent understanding of computers.
Ready to work in 24*7 rotational shifts.
Experience in BPO industry will be an added advantage.
Thanks & Regards,
Kunal Mavadia
Human Resources
Sutherland Global services

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in Mumbai near Borivali East, 400066
Posted Saturday Jul 19   |   0 View   |   11 Applicants
Job was SMS'd on 
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Rs 18000/month
Required experience 0 years

Opening in international voice process.it is a semi technical process. Caters to UK clients for their issues in internet and broadband issues. Shifts will be 24/7 rotational shifts.

Opening in international voice process.it is a semi technical process. Caters to UK clients for their issues in internet and broadband issues. Shifts will be 24/7 rotational shifts.

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in Mumbai near Bhandup West, 400078
Posted Saturday Jul 19   |   0 View   |   18 Applicants
Job was SMS'd on 
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Rs 20000/month
Employer Midline solutions
Required experience 0 years

Excellent Communication skills, HSC with 6 months experience in international bpo

Excellent Communication skills, HSC with 6 months experience in international bpo

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in Mumbai near Kandivali East, 400101
Posted Saturday Jul 19   |   0 View   |   30 Applicants
Job was SMS'd on 
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Rs 10000/month
Employer Rakesh
Required experience 0 years

freshers and experience are also welcome, language english,hindi,marathi.

freshers and experience are also welcome, language english,hindi,marathi.

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in Mumbai near Jogeshwari West, 400102
Posted Saturday Jul 19   |   0 View   |   17 Applicants
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Rs 10000/month
Required experience 3 years

PREMIER REFRIGERATION LIMITED is looking for Tele Caller
Products : Industrial Machinery
Customers : Pharma and Chemical Companies
*This job is NOT a target based job
Job Profile
1) Bringing in new enquiries by tele calling
2) Customer Relations
3) Client Servicing
4...See more

PREMIER REFRIGERATION LIMITED is looking for Tele Caller
Products : Industrial Machinery
Customers : Pharma and Chemical Companies
*This job is NOT a target based job
Job Profile
1) Bringing in new enquiries by tele calling
2) Customer Relations
3) Client Servicing
4) Any other tele calling work
*English should be good
*Should be comfortable in making 50 calls per day atleast.

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in Mumbai near Kandivali East, 400101
1, Akurli Industrial Estate, Akurli Road, Kandivli East, Mumbai 400101.
Posted Saturday Jul 19   |   0 View   |   13 Applicants
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