BPO Jobs in Mumbai
When companies allot some part of their non-primary business activities to a third party service provider, it is known as Business Process Outsourcing (BPO). BPO jobs can relate to back office operations, recruitment and customer service. The BPO sector also needs team leads, voice accent trainers and quality managers. Here are a few things that applicants need to know before applying for BPO jobs in Mumbai.
A large chunk of jobs in the BPO sector have to do with voice processes and are commonly known as call centre jobs. Customer service and telemarketing are the primary objectives of these jobs. Those taking up call centre jobs in Mumbai will need to be prepared for the following:
A call centre executive will have to be a friendly and pleasant person, good at communicating and possessing a neutral accent. Those interested in back office jobs will need to possess good writing skills and be fairly adept at typing accurately. Other common pre-requisites for the various BPO jobs Mumbai are proficiency in English and computer literacy. Experience is not a major factor as there are plenty of BPO jobs in Mumbai for freshers. A good number of international BPO jobs in Mumbai are available on Babajob.com.