Employer: | R R Infosolutions Pvt Ltd |
Description: | RR Infosolutions is the fastest growing Business Process Outsourcing (BPO) services provider in India. We manage customer care services and back office processes for leading global organizations in the domains of banking, insurance, financial services, travel, technology, telecom and retail. Our services include customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions.
Job Profile:
Setting departmental objectives, work schedules budgets, policies, and procedures. Monitoring the appearance, standards, and performance of staff members. Implementing company procedures and plans. Using information technology to record sales figures, for data analysis and forward planning.
Creating an inviting and sensory rich environment, welcoming delegates and engaging them in the training.
Define the reason for the training, linking to the benefits to business and the individual.
To make training work effectively, setting it up, standing back and finally pulling together. Supporting and coaching delegates to achieve the outcomes.
Revisiting training objectives and link them back to the delegates’ role to ensure positive learning experience.
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